The hospitality platform

Happier guests. Calmer staff.

Nuzl brings rooms, orders, tasks, and guest messaging into one platform — so your team does less chasing and your guests get more yes.

Why Nuzl

Less chasing for staff, more yes for guests.

Guests order in seconds
A QR card turns every room into a self-service concierge — no app to install.
Staff stop chasing tickets
Orders and tasks route to the right team in real time, with clear status and photo proof of completion.
One platform, full picture
Rooms, catalog, vendors, and analytics live together, so managers see occupancy and revenue at a glance.

What's inside

Guest services

Guests scan a QR card to log in, browse by service, order and track requests, leave feedback, and read hotel info — in their own language.

Orders & room service
Room service, amenities, housekeeping, and spa booking with time slots — routed to the right team and synced in real time.
Task management
Assign work and track it from pending to in-progress to completed — with photo proof, escalation rules, and handling on mobile.
Real-time messaging & chat
Direct guest-to-staff channels with instant messaging, delivery and read tracking, media attachments, and notifications.

The suite

Guests, staff, and managers each get the right surface — all sharing the same real-time backbone.

Guest Web
Hotel guests
A web app guests reach by scanning their in-room QR card — no install — to order room service, request amenities, chat with staff, and explore the hotel.
Platform backbone
The engine behind every app
A NestJS API and the Birdy realtime service power the whole platform — secure data, real-time sync, and notifications across web and mobile.
Admin Web
Super-admins, hotel admins, and staff
The operations dashboard for running the hotel — rooms, staff, catalog, orders, tasks, vendors, analytics, and configuration in one place
Staff Mobile
On-the-go hotel staff
An Expo mobile app that puts tasks, orders, and chat in the pocket of every staff member, with push notifications and on-the-floor task handling.

Sample

Since switching to Nuzl, our guests order in seconds and our team finally stopped chasing paper tickets.

Placeholder Name, General ManagerSample Bay Resort (placeholder)

Book a short demo and we'll show you the guest app, the admin dashboard, and the staff mobile app in action.